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Dunkin Donuts

The largest coffee and baked goods chain in the world

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Exceptional coffee and beverages, mediocre baked goods.

  • Nov 20, 2009
Here in Rhode Island Dunkin' Donuts is everywhere!   You will find shops on downtown streets, in strip malls, at interstate exits and even in supermarkets and gas stations.  In fact, at last count there were 124  Dunkin' Donuts locations here in Little Rhody.  The situation is pretty much the same throughout New England and the rest of the Northeast.  Dunkin'  Donuts dominates the market.  The highly regarded North Carolina based Krispy Kreme chain discovered as much when they came to New England a few years ago with a very aggressive expansion plan.  The experiment lasted but a few years.  Now Krispy Kreme is gone and the location near my home is a bank branch.

Just what is the attraction of Dunkin' Donuts anyway?  Beats me.  Just about everyone can agree that the coffee is fabulous.  That is pretty much a given.  But beyond that I find precious little to recommend.  Now I gave up donuts more than 20 years ago but even when the donuts were actually made in the shops I never thought they were that great.  Today they arrive in the stores from regional distribution centers.  I find that the muffins are OK but the bagels are simply awful.  About the only variety that I can deal with is the multi-grain. The rest taste like paste.  Meanwhile the chain is continually coming up with new varieties of sandwiches featuring croissants or flatbread or biscuits that are available for a "limited time only."  Good thing because as far as I am concerned these items are among the most unappealing fast food items I have ever seen.  Lots of folks pop into Dunkin' Donuts at all hours of the day or night for a quick pick-me-up.   Dunkin' Donuts offers all kinds of choices for these customers including iced coffee, lattes and a refreshing cold drink they call a Coolatta.  Indeed, many of these items are very good but at the same time awfully expensive. 

At the end of the day I have a couple of major problems with Dunkin' Donuts.  For one thing I find that the cleanliness in many locations leaves a lot to be desired.  Secondly, each franchisee is evidently allowed to determine his/her own prices.  Thus the coffee and bagel that cost you $2.85 in one location may run you $3.57 in another Dunkin' Donuts just  a mile ot two away.  That annoys me!   Currently there are around 6400 Dunkin' Donuts locations in the United States with the overwhelming majority east of the Mississippi River.  I was quite surprised to learn that there are no Dunkin' Donuts in California and that the company has no plans to expand there.  Although I do visit Dunkin' Donuts occasionally I am by no means a regular.  I much prefer Panera Bread or the locally owned and operated bagel shop I frequent. In my view Dunkin' Donuts is for the most part vastly overrated.   
Primarily an east coast phenomenon. Primarily an east coast phenomenon. Primarily an east coast phenomenon. Primarily an east coast phenomenon.

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November 21, 2009
I don't think there are any Dunkin' Donuts close to where I live.  I've only been to a few during road trips and it's definitely not something to write home about.  I can understand the price varying from location to location, but if those locations are within easy driving distance of each other, it just doesn't make sense!  Yes, Panera all the way!  Thanks for sharing, Paul :)
November 20, 2009
Dunkin" Donuts coffee is not the least bit bitter. Nobody seems to know just how they do it but it really is outstanding. People around here sure are hooked on it.
November 20, 2009
I keep hearing all about their coffee, what is so good about their coffee?
More Dunkin Donuts reviews
review by . November 24, 2009
posted in Gourmand
For years I shunned Dunkn Donuts.  I never found anything special about their coffee (so many people rave about it) which is no where as good as Seattle's Best or just about any New York Deli coffee (at least in many of these places I can choose exactly how much milk/half & half I put in my cup).  The donuts made me feel like I was eating sweet Play Doh (I am not a fan of the donut).      However, I have had to go there for members of my family and …
review by . March 04, 2009
Where do I start, well how about a word on how I met Dunkin. When we came to the United States and settled in Massachusetts, my relatives who were already living here kept talking about Dunkin Donuts - specifically about the donuts, not the coffee. Then we finally tried the donuts and I guess I was sort of hooked with it being  a novelty for me, I was eleven at the time. Many French Crullers later I got hooked on their coffee - yes, it was Dunkin who induced my coffee addiction which lasted …
review by . November 24, 2009
Dunkin' Coffee makes things happen
As someone who occasionally finds himself needing to coax people into getting up early and being productive, the Dunkin' Box o' Joe has become a standard tool.  Seriously - a big, brightly colored box of reasonably tasty coffee will do wonders for the morale and, subsequently, productivity of your team.        For the uninitiated, the Box o' Joe is essentially a big pot of coffee in a surprisingly mobile to-go box.  It serves 10 10oz cups of coffee and you can …
review by . November 21, 2009
As a former New Englander, living in California, I often mourn the loss of their Donut shops on the West Coast!  Fortunately, the coffee is now available in our stores, but not having the combination of a lemon filled donut to go along with that coffee is un-American!  We even receive coupons in our Sunday papers for a free Dunkin Donut with the purchase of a cup of coffee.  That is downright cruel and unusual punishment.        I have searched the Web, written …
review by . January 13, 2009
The Dunkin' phenomenon was one of the more mystifying things about living in Boston. In a city where you're never more than a 15 minute walk from truly excellent coffee, 10 minutes from a quality bagel, or even 5 minutes from a Starbucks, I was never able to understand why people loved it so much. Their food is fair to middling, their coffee is not awful but certainly not good, and there couldn't be less atmosphere. If you're in need of a cheap bucket of joe this is probably the way to go (their …
review by . December 09, 2008
Yes, I'm giving Dunkin' Donuts a very high ranking (in fact, THE highest). Let me explain: I grew up in San Francisco where, as far as I know, there are no Dunkin' Donuts. On top of that, I went to a hippie high school where I learned to detest corporations. But my family is from Chicago -- a place where people take Dunkin' Donuts very seriously. You'll see Dunkin' Donuts bags Downtown, lovingly carried by women as they cross the street, and you'll see my cousin, Jenny, gulping down the coffee with …
review by . December 12, 2008
Dunkin Donuts is my favorite coffee chain.  Their coffee is ten times better than Starbucks, and they have great flavored coffee if you're into that.  Coconut is my favorite, though honestly, even the blueberry is good (Blueberry coffee?  Sounds gross, but it works somehow).  Then, they have white hot chocolate.  That's right, WHITE hot chocolate.  It's very sweet, but creamy and delicious.  I always get them in the winter time, they're my favorite.  They …
About the reviewer
Paul Tognetti ()
Ranked #4
I guess I would qualify as a frustrated writer. My work requires very little writing and so since 1999 I have been writing reviews on non-fiction books and anthology CD's on amazon.com. I never could … more
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Dunkin' Donuts is the largest coffee and baked goods chain in the world providing customers, with high quality coffee, bagels, donuts and other baked goods since 1950. William (Bill) Rosenberg, founder, opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. In 1946, Rosenberg founded Industrial Luncheon Services, a company that delivered meals and snacks to workers in the Boston area. The success of Industrial Lucheon Services convinced Rosenberg to start the Open Kettle, a doughnut shop in Quincy, Massachusetts. Two years later Open Kettle changed its name to Dunkin' Donuts.

Serving more than 3 million customers per day, Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. At the end of 2007, there were 7,988 Dunkin' Donuts stores worldwide, including 5,769 franchised restaurants in the U.S. and 2,219 internationally.

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