Review Settings, are the most useful tool a Lunch Community Founder can use in creating a unique community. With the aid of an introduction and review prompts, they can help add structure to the reviews, shaping the conversation, as well as help guide community members into writing the best possible reviews for your community.
The review introduction explains what you want the specific reviews to be about. If you are in the Manhattan Beach Locals community, you will see this as the review introduction, "Think of this as a Locals Guide to Manhattan Beach. This will be used by other locals, but also by visitors who want to know what locals like".
In the California's Central Coast Wine Scene community you will see this introduction, "Wine is both a beverage and a lifestyle. Let's explore the scene from Ventura to San Simeon. Review wines, tasting rooms, events, books, and shops".
This intro doesn’t change, and people who are just reading the reviews will not see it, but they do help gently nudge the reviewer, especially a novice reviewer, in the right direction.
Introductions are also a good place to explain what your prompts are about. For example, if you have a TV show community, like my Glee community Gleeful, and your review prompts are specifically for episode reviews, you can state that in your introduction. If the member is writing a review about something other then an episode, they will know to ignore the review prompts.
The review prompts can be used in a few different ways, making them as general or as specific as you need. Below are a few examples,
In Cafe Libri, a books community, here are some review prompts that you will see when starting a review,
In EcoBabyz, a green parenting community, review prompts include,
Review prompts are versatile and can be used in a number of ways to best fit your community. Your review prompts will help create better reviews for everyone on the site. For example, if there is a pizza parlor with 5 different reviews in five communities, and each of them have their own review prompts, all the reviews for that pizza parlor will be detailed and helpful in different ways. One may be from a mother with a small child, a college student, a group of guys looking for happy hour, and a couple looking for a date spot.
Everyone has a different perspective on the same restaurant, and making sure those review prompts guide the review, will only help your community serve your members as much as possible.
The best part about review prompts, is that they are only suggestions. So as you are guiding your members, if something doesn't fit in, they always have a space to write it anyway, or if they have their own review format that they are more use to, they can just do away with the review prompts altogether. Remember, review prompts are merely suggestions ;)
What did you think of this review?
Review Prompts are a Lunch Community Founder tool that can be accessed through the General Settings, found in the "Manage" link. Founders can suggest to their members how to structure their reviews, setting the tone of the conversation of their Community by using the prompts to provide a template for the review's content.
A Review Introduction is how Founders shape their Communities on Lunch. The Review Introduction helps to create the "theme" of their Communities and lets their contributors know what they would like to see. In many Communities, personal experiences, recommendations, and tips are some of the most of the most interesting and useful contributions.
Review Prompts are "thought starters." Use these Review Prompts to help spark ideas and structure the reviews. Sometimes it's hard for people to look at a blank slate and come up with things to write about. This is the Community Founder's chance to help show them the right path.