Getting to Yes offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict- whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, a group that deals continually with all levels of negotiation and conflict resolution from domestic business to international, Getting to Yes shows you how to:
-Seperate the people from the problem; -Focus on interests, not positions; -Work together to create options that will satisfy both parties; and -Negotiate successfully with people who are more powerful, refuse to play by the rules, or result to "dirty tricks."
According to William Ury, it takes two sides to fight, but a third to stop. Distilling the lessons of two decades of experience in family struggles, labor strikes, and wars, he presents a bold new strategy for stopping fights. He also describes ten practical roles--as managers, teachers, parents, and citizens--that each of us can play every day to prevent destructive conflict.
Fighting isn't an inevitable part of human nature, Ury explains, drawing on his training as an anthropologist and his work among primitive tribes and modern corporations. We have a powerful alternative--The Third Side--which can transform our daily battles into creative conflict and cooperation at home, at work, and in the world.
A compelling, inspiring account of peacemaking in action, WATCHING THE WIND takes us to the frontlines of South Africa's struggle to manage the tempestuous transition from apartheid to democracy.
When Mandela, de Klerk, and other political leaders launched the 1991 National Peace Accord in a far-reaching effort to staunch political bloodshed and promote consultation and cooperation between bitter adversaries, Susan Collin Marks was one of thousands of South Africans who committed themselves to making the peace process work where it mattered most—at the local level. Over the next three years, Marks and other leaders of the conflict resolution movement adopted and adapted a vast array of tools and techniques: they mediated, facilitated, and counseled; they created forums for open discussion and trained community leaders; they fostered community policing; and they anticipated crises and stood between demonstrators and security forces.
And, as Marks explains, "something extraordinary happened." The international community had expected a bloodbath, but what it saw instead was a near-miraculous process of negotiation and accommodation. With passion and eloquence, the author captures the drama, the personalities, and the heroism of this grassroots peace process.
The whole purpose of The Peace Book is to invite its readers to think of themselves as peacebuilders. In the crush of dramatic world events, we can easily overlook the fact that it is our small, everyday, individual and collective actions that shape our shared reality. When enough of us are pro-actively applying the Four Principles of Peace discussed in this book (Community, Cooperation, Nonviolence, and Witness), we will lay the ground for a world in which war becomes unthinkable, and terrorism unnecessary.
A major work from a seminal figure in the field of conflict resolution, Building Peace is John Paul Lederach's definitive statement on peacebuilding. Marrying wisdom, insight, and passion, Lederach explains why we need to move beyond "traditional" diplomacy, which often emphasizes top-level leaders and short-term objectives, toward a holistic approach that stresses the multiplicity of peacemakers, long-term perspectives, and the need to create an infrastructure that empowers resources within a society and maximizes contributions from outside.
Sophisticated yet pragmatic, the volume explores the dynamics of contemporary conflict and presents an integrated framework for peacebuilding in which structure, process, resources, training, and evaluation are coordinated in an attempt to transform the conflict and effect reconciliation.
Building Peace is a substantive reworking and expansion of a work developed for the United Nations University in 1994. In addition, this volume includes a chapter by practitioner John Prendergast that applies Lederach's conceptual framework to ongoing conflicts in the Horn of Africa.
Whatever the nature of your dispute, this book can guide you to an enduring resolution. Here, world-renowned mediator Dudley Weeks presents a tested method for resolving stubborn differences of opinion that can be so damaging to professional and personal lives.
Dr. Weeks explains why conflict is unavoidable and how viewing it in this light can remove the fear that keeps us from approaching it directly and positively. He then teaches the eight essential skills needed to resolve conflicts and improve relationships, including how to:
- Recognize each party's hidden perspectives of the conflict - Discover the shared needs of the relationship - Focus on a plan for the future rather than blame for the past - Agree on doables- actions that can be taken immediately and used as stepping-stones to agreement
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