Let's admit it: Things will go wrong online. No matter how carefully you design a site, no matter how much testing you do, customers still encounter problems. So how do you handle these inevitable breakdowns? With defensive design. In this book, … see full wiki
Who is this resource appropriate for?
This book is great for anyone who is just learning UX and basic design principles or even for the more seasoned designer. If you are looking to get into interface design, this book is a great resource of examples and best practices.
What other resources are similar?
Any of the 37siganls books are centered around common sense design and business processes.
Overall thoughts? Worth a read or not?
This book is a really quick read and can actually be used more for reference than an actual "sit down read". The best part about this book is that even though it's a few years old, it still has relevant writings on the subject of rock solid web design. From screenshots to simple iconography, this books makes it easy to grasp the basic principles and apply them in your own work.
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