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Lunch » Tags » Books » Reviews » Delivering Satisfaction and Service Quality: A Customer-Based Approach for Libraries

Delivering Satisfaction and Service Quality: A Customer-Based Approach for Libraries

A book by Peter Hernon

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Tags: Books
Author: Peter Hernon, John R. Whitman
Genre: Customer Service, Library Management, Reference, Library Literacy
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Delivering Satisfaction and Service Quality: A Customer-Based Approach for Libraries
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