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Early on in his book,Enterprise.com, Jeffrey Papows cites this often-quoted statistic: annually 42 percent of the investment-capital base in the United States goes to information technology (IT). This 42 percent is something Papows should know about. As CEO of Lotus Corporation, Papows has a vested interest in the future of IT, and inEnterprise.comhe sketches out the transformation of what he believes will affect the enterprise for years to come--the advent of the "market-facing enterprise." Thanks to the World Wide Web and the Internet, Papows asserts, this transformation will fundamentally recast the core activities of today's corporation and turn a company's focus from processes that are driven from within (i.e., back-office and front-office activities) to relationships with customers and suppliers outside the company. Papows discusses many examples of the shaping of this transformation, and also touches on issues important to IT professionals, such as productivity and standards.--This text refers to an out of print or unavailable edition of this title.
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ISBN-10:  0738202266
ISBN-13:  978-0738202266
Author:  Jeff Papows
Publisher:  Basic Books
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review by . December 29, 1999
Those in need of a strategic guide to the network economy will find a wealth of valuable material in this book. The titles of its ten chapters suggest the nature and extent of subjects covered: The Information Economy, Pricing Information, Versioning Information, Rights Management, Recognizing Lock-In, Managing Lock-In, Networks and Positive Feedback, Cooperation and Compatibility, Waging a Standards War, and Information Policy. In effect, Information Rules combines all of the benefits of an operations …
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