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Forms that Work: Designing Web Forms for Usability

1 rating: 5.0
A book by Caroline Jarrett

"The humble form: it may seem boring, but most of your website's value passes through forms. Follow Jarrett & Gaffney's guidelines, and you'll probably double your online profits." - Jakob Nielsen, Principal, Nielsen Norman … see full wiki

Author: Caroline Jarrett
Genre: Computers & Internet
Publisher: Morgan Kaufmann
1 review about Forms that Work: Designing Web Forms for...

Every present and future form designer can learn from it

  • Apr 20, 2010
Even the most veteran of form designers can learn from this book, on both the macro and micro levels. While few of the design suggestions are at the macro level, the fact that reading through the examples will cause you to revisit your forms with a critical eye is always a positive. Most of the suggestions for improvement are at the micro level, for example slight changes in the relative alignments of GUI objects can make a significant difference.
Other suggestions include the wording of the labels associated with textboxes, when to use dropdown boxes vs. textboxes or button groups, the best ways to flag required fields, when is a cluttered form acceptable and when it is better to split it into two forms, the tactics that are the best ones to group similar items on a form and tips on how the user's eyes will scan the form.
In the last several months I have been consulting with the members of an IT group for a major local organization as they begin the migration to a new form-based system that they will construct using C#. It is a major job with hundreds of screens and as I created my demonstration screens, I used many of the tips appearing in this book. Very helpful is a significant understatement when describing it.

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