The Angry Smile is a terrific resource when you have a person (or people) in your life that push your buttons and gray your hair. Written in a textbook format with chapter overviews, case study examples, and end of chapter summaries, this teaching guide does not read overtly techie like a textbook. I discovered some very practical helps when dealing with a couple of people who make me feel crazy. I also learned some identifying signs and some warning flags that I had crossed or was ready to cross into the crazy making dance I didn't want to dance.
If you are in management or deal with people on a regular basis this manual could be helpful to you. It's not just for teachers or mental health care workers. Very valuable information, especially if you are plagued with confusion over why one particular person pushes every button you've got and some you didn't know you had.
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