|
Movies Books Music Food Tv Shows Technology Politics Video Games Parenting Fashion Green Living more >

Lunch » Tags » Tires » Reviews » Discount Tire

Discount Tire

3 Ratings: 4.0
A tires store in Durham, North Carolina.
1 review about Discount Tire

Discount Tire stores have the right attitude towards customer service.

  • Sep 14, 2010
  • by
Rating:
+4
I recently bought a set of 4 Michelin tires at a local Discount Tires (Durham, NC). The tires had some shimmy issues that went uncorrected despite 3 separate attempts to balance the tires.  At wits end and unwilling to settle for the situation, I again went back to the store to find out the next option.  These guys bent over backwards to make me happy.  With little prodding they switched out the 2 front tires and fixed the problem.  While this description is short, the problem was a major consumer of time and a pain in the butt.  Each time I went back the retailer took the next obvious step and was totally service oriented.  Often times automotive types tend to sell you the service or product but have no stomach for assuring the customer is happy in the event of a troublesome problem.  Discount Tires is not that sort, they get my thumbs up for being out of the ordinary.

What did you think of this review?

Helpful
9
Thought-Provoking
9
Fun to Read
9
Well-Organized
8
Post a Comment
October 09, 2010
we have had good experience at discount tire as well
 
September 20, 2010
Contributed to by kenedds before he signed up.
 
September 14, 2010
I love great customer service. Good for Discount Tire! Thanks for sharing, Kathryn :)
 
September 14, 2010
I'm always skeptical of automotive repair stores, so your experience is a pleasant surprise. Glad they were able to help you fix the situation and great review!
 
1
What's your opinion on Discount Tire?
rate
3 Ratings: +4.0
You have exceeded the maximum length.
Photos
Discount Tire stores
Related Topics
More Joy Automotive Repair

An auto repair shop in Santa Monica, California

© 2014 Lunch.com, LLC All Rights Reserved
Lunch.com - Relevant reviews by real people.
()
This is you!
Ranked #
Last login
Member since
reviews
comments
ratings
questions
compliments
lists