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Children's Hospital Boston

10 Ratings: 4.0
A children's hospital in Boston, MA

Children's Hospital Boston is a 397-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 … see full wiki

1 review about Children's Hospital Boston

The place to be if your child needs serious medical attention

  • Mar 11, 2009
  • by
Rating:
+4
Although I hope no parent will ever have to bring their child here, we live in an imperfect world, stuff happens - so perhaps someone might find this useful. We had an unfortunate experience with the Children's Hospital in Boston both in the ER and a short in-patient stay, but it was positive in the terms of service and care we received. Here is my take on this place:

PROS:
  • Convenient location in downtown Boston with discounted parking for parents and guardians ($9/day)
  • Short ER wait times (at least at 1 am Sunday)
  • Very knowledgeable and courteous doctors who respected our unconventional approaches to health and parenting and explained everything thoroughly
  • Specialists that have specific experience with children
  • Building with many updates and renovations, convenient and clean patient rooms, and the latest in medical equipment and technology
  • Au Bon Pain and a CVS  located in their lobby
  • A green courtyard for walks
  • Good room service
  • Wifi throughout the hospital
  • In-patient nurses were extremely nice, to the point of changing diapers when an exhausted mom is half asleep
CONS:
  • Despite the knowledge of the doctors, they could never tell us 100% what the problem was, the best we could get is a 90% guess
  • Not so courteous ER nurses that were talking behind our back (when they thought we could not hear them)
  • Meals for parents are at an additional charge
  • Only one parent can room-in with child over night (i.e. only one cot allowed in each room because of fire safety code regulations)
  • (Two week old infant) + (ER nurse inexperienced with drawing blood from infants) = 20 minutes of torture without any results [note: if you should ever end up here with an infant, ask for an experienced lab worker to draw blood, it takes them all of pain free 60 seconds]
  • It is painful yet eye-opening to see so many sick and disabled children (just an hour of observation sitting in the lobby)
Consider the traffic if it is not an emergency, come/leave before or after rush hour. As with any hospital, make sure your insurance covers the needed procedures, or that you can at least pay whatever it does not cover - we were unpleasantly surprised to have to pay more than expected...that can lead to a new data point of the state of health care (or should we say sick care?)  in America, but let's not go there!



Children's Hospital Boston Children's Hospital Boston courtyard Children's Hospital Boston lobby Children's Hospital Boston patient room

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