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review by . May 31, 2011
As the resident tech support guy for... well, just about everyone I know, the must frustrating part is when you're trying to help over the phone and you can't see what the user is seeing on their screen to help explain what to do.  CrossLoop is a free application for Windows and Macs that helps solve that problem.      To get started, both the helper and the helpee need to download and install the CrossLoop application.  If you're helping out someone who's …
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