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Scrapbook Factory Deluxe 4.0

1 rating: -3.0
Software

Preserve precious memories to share with loved ones and future generations with Version 4.0 of America's #1 selling scrapbooking software. Art Explosion Scrapbook Factory Deluxe 4.0 has everything you need. It offers the ultimate collection of templates … see full wiki

Tags: Software
1 review about Scrapbook Factory Deluxe 4.0

Abominable customer support

  • May 12, 2010
  • by
Rating:
-3
The program is okay: it more or less works and represents reasonable value for the money.

But customer support is awful beyond belief. Although I sent the customer rep the email they had sent me, the woman insisted it was incorrect and hung up on me. So let me see: Nova sends me an email. Nova then tells me their own email is incorrect. And the rep hangs up on me when I demand an explanation of the discrepancy.

I would suggest you examine alternatives solely because of Nova's abysmal customer support policies.

Jerry

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