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Twin Lakes RV Travel Park

1 rating: -3.0
RV Park
1 review about Twin Lakes RV Travel Park

Language Barrier Or Just Plain Rude...You Decide!

  • Feb 11, 2011
Rating:
-3

Twin Lakes RV Travel Park
3055 Burris Road
Fort Lauderdale, FL 33314
(954) 587-0101

We stayed for 11 nights while we worked at the Miami Beach Antique Show.  They charge $50 per night during peak season and $35 per night during non-peak for a water, electric and sewer only. If you pay by the week it averages out to be $45 per night, not much of a savings.

The surrounding area was industrial and right on the airport traffic path which made for a lot of noise. We worked the entire time while we were here so we did not have much opportunity to just hang out. There were several evenings we had to close our windows and it was hot, due to some sort of machinery in one of the nearby industrial shops going on all night long.

The sites were very close to one another and the one we were in had a great tiled patio and a storage unit, which we did not use. Most sites were occupied by seasonals or long term renters. There were many high ended rigs and most had Canadian plates. The language most used by the workers and signage was French.

The restrooms were in need of not only some major repairs but they were not clean and the smell was dreadful.

They did not offer cable nor WiFi, but we had our own excellent coverage from our Verizon MiFi  and Direct TV satellite.

There were a few of the workers that was down right rude. There was a misunderstanding about our reservation, they should have charged the card in full for the entire stay when the reservation was made, but apparently they only took a $200 deposit. We checked in after hours on Saturday evening and they were closed on Sunday, we stopped in on Monday morning for a key access to the gate since it had been very inconvenient for us to get in and out all weekend. We were given our pass…finally and we went to work. Within a few hours, we began receiving calls from the office that we needed to immediately come in and pay our balance in full. I explained it should have been paid and that we were not there and the language barrier made it difficult to get her to understand, she became extremely ruder by the minute. There were other instances that we were met by extremely rude workers as well.

Even though it was a very well manicured park, we would not recommend it to anyone. Customer service is always at the top of our list and this place was lacking any sort of respect and common sense when dealing with the public.

Pets are permitted on leash only and are not to be left unattended in the campground or allowed in pool area or any public buildings. There policy must be strictly enforced since we did not see any issues involving pets.

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