The Hyatt is located on the south shore of Kauai. This side of the island is known for sunny weather and warm temperatures, a summer calm summer swell and a large population of Hawaiian Monk Seals.
The Hyatt is the at the end of the road, the last property in the stretch of development on the south shore . This makes for a very secluded, quiet property. The neighboring properties located to the left of the resort are all residences and long term condominium rentals. To the right of the property is famous Shipwrekcs beach and beyond that, Mahaulepu. Though Shipwrecks is a popular local surfing spot, it is only really busy when the swell is up. The parking lot is very small, so it is rarely crowed like other south shore beaches.
I have stayed at the Hyatt more times then I can count on my fingers, starting from my 5th birthday party. The rooms are always nice, clean, comfortable. They have only improved over time, as the Hyatt recently converted to the Grand Hyatt.
The beds are some of the more comfortable things I have ever slept in. There are layers and layers of padding, blankets and sheets and ample pillows. There are no itchy or uncomfortable linens here.
In the bathrooms, sometimes the water pressure can be a little low, but that is to be expected of an island resort.
The soaps and shampoos are from the Anara Spa on the property and smell and feel delicious. I always steal the lotions as they are very soothing for a sunburn. The towels are high quality and there are plenty of them.
The pool, at the center of the resort, is the crown jewel of the Hyatt. I always am amazed that it does not make more top 10 best pools lists, as I am always checking them to see if the Hyatt made it.
The pool is a multi level lazy river with 6 "mini pools" connected by a decent water slide. The very top part of the pool is adults only. They have mini cabanas that are first come first serve and lots of lounge chairs to spread out on. The adult pool then flows under a bridge to a mini slide, perfect for babies who are too small to go on the regular waterslide. The mini slide connects to a larger pool area that has the jets for the lazy river. This is usually where my family and I camp for the day. It is easy to get in and out of the water, and there are a lot of waitresses walking around. The jets are strong, but not overwhelming. It's very easy to float down the river, coming back up is a fun challenge. It's a fun workout! The waterslide is long, and pretty large for a resort pool. It is a fun ride that people of all ages will enjoy. Recently one of my 6' + family members got stuck on the slide, so make sure you listen to the instructions!
Food The breakfast buffet at the Ilima Terrace is wonderful. The Ilima terrace is an partially outdoor restaurant with a mini lagoon and partial ocean views. The buffet has a wide variety of hot breakfast foods, fresh fruits and pastries, and omelet and crepe stations. The poolside cafe is great, the food is good, and you can order from any of the waitresses walking around the pool. Their soft serve frozen yogurt is my most favorite fro yo I have ever had. They have great romanic dinner spots, including Tidepools and Donderos. I have never eaten at Tidepools, but have heard great things, and Donderos not for a long time. Their menu recently changed, and it looks yummy!
For kids - Babies love the pool and the lagoon. The waters in the lagoon are warm and very calm. Kids will LOVE the pool and will spend hours going down the water slide. Floaties are allowed as are inner tubes and balls on the lower lever so your tot will not run out of fun activies to do. You can rent kyaks and snokling gear for the lagoon. There is also a Camp Hyatt for kids, which I know I attened when I was young but I cannot for the life of me remember. I do know I enjoyed it though.
For teens - They will also love the pool, and they will love getting away from the family and checking out the beach next to the resort. It is a super popular surf and body boarding site all year around but in the summer is when the waves really get going. A lot of teens hang out after school and on the weekends. For the adventurous older kids, there is a 30 ft cliff to jump off (Only do this in the winter, when the waves are calm)
This past February, my sister got married at the Hyatt. It was a beautiful wedding. From what I know, the staff was very accommodating and great to work with. They let my sister switch rooms, when we decided that the one room was too far away from the wedding site. We had an issue with a leaky rain gutter, they fixed the problem, and served champagne before the ceremony to our guest to comp us for any stress that the problem had caused us. There was a slight issue with the catered food, ie, not what the bride had requested, but overall good. The wedding cake was amazing! The reception ended at 10 PM, but the staff was gracious and did not rush us out of the restaurant.
This might not be the nicest hotel in Hawaii or the grandest but I can certainly say you will not be disapointed as this is a very well rounded amazing hospitality driven resort with something for anyone and everyone