Defender SN502-4CH-002 Feature-Rich 4-Channel H.264 DVR Security System with Smartphone Access and 4 Indoor/Outdoor Hi-Res CCD Night Vision Cameras
SN502-4CH-002 Overview Smartphone Compatible Record Over a Month of Footage Coaching iMenu Connect to a TV or Monitor Easily We'll Get You Online with Our 24/7 Lifetime Live Customer Support View Video Online with No Service Fees Customize … see full wiki
Day and Night: A Defender SN502-4CH-002 4 Channel DVR Security System with 4 Indoor/Outdoor Night Vision Cameras Review
Dec 24, 2011
We live in a pretty safe neighborhood, but even in the best neighborhoods mischief occurs. Since we park our cars in the driveway and have a pool, I've often thought about installing a camera security system. With other more pressing needs, the cost of a good system always outweighed my desire.
The Defender SN502 4 channel H.264 DVR security system with four Hi-Res CCD night vision indoor/outdoor cameras is designed with simplicity and convenience in mind. The heart of the system includes a 500 GB hard drive DVR. The DVR can be connected to a monitor and two televisions simultaneously, as well as provide live footage viewable on your smart phone.
The most difficult part of the installation is wiring the cameras to the DVR. Even though information for custom installation is included, Defender states a DIYer should be able to install the SN502 system themselves. However, our setup led to installing cable through insulated walls. Even though I purchased push/pull cable rods and recruited my other half, we couldn't get the wiring fed through the wall and out an old outlet box from a long gone coaxial cable on the DVR end. I continued to set up the security system, but gave up on pushing the wiring through the walls. The process of putting the pieces together is pretty simple and can be done by most anyone.
Setting up the Defender SN502 for internet access was pretty straight forward. My other half and I are both IT professionals though, and feel intermediate to advanced knowledge is required for assistance free set up. In addition to opening ports and pointing them to the security system, a static IP is required. Since static IPs are not common for home use, we could only get this feature to work briefly. If you have a static IP and aren't confident of your computer skills, Defender has a 24 hour customer support team available by chat, email, or phone to help walk you through the process.
The menuing system is simple, but not intuitive. There've been several times I've had to look up how to accomplish a task in the manual. Helpful hints pop up from time to time for assistance, but they tend to be fairly basic. Plus going back and attempting to find a specific recording is extremely tedious unless the exact time in question is known. In our case, we knew something occurred in a general time like the afternoon on a certain day, requiring us to sift through numerous time stamped files.
I'm convinced the Defender SN502 isn't for us. I don't care so much about smart phone access, however proper wiring would be too costly to justify. However this isn't a problem with the Defender SN502 security system. For small business owners, or less complicated home installations, the Defender SN502 will work well.
PROS: Generally easy to install Cameras record well day or night Can be connected to your TV or monitor 24 hour accessible customer support team
CONS: Tedious video file system Static IP required for smart phone access
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