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Products vs. Users: Who's Winning?

4 Ratings: 3.5
2010 SXSWi Core Conversation with Louis Gray and Chris Wetherell

Event Description:In recent years a new struggle has surfaced between two groups of people closely aligned in affinity but actively working against each other. The tools we create and use, like robots in a sci-fi epic, seem to both invite mob justice … see full wiki

Tags: Sxswi 2010, Monday March 15, Core Conversation, Emerging, Chris Wetherell, Louis Gray
2 reviews about Products vs. Users: Who's Winning?
review by . March 15, 2010
posted in SXSW on Lunch
Louis Gray (user side):     "We don't have an obvious way to talk back to our products."    "The only choice we have is to become a mob."    Chris Wetherell (product side):   "When you guys yell it hurts our feelings."    "The natural reaction to being burned at the stake is to avoid the fire."    Good mix of users and product creators and team members in the room. The discussion centered …
Quick Tip by . March 16, 2010
posted in SXSW on Lunch
My write-up on the subject or at least post-subject - http://bit.ly/aAWIca HINT: The User doesn't win...
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4 Ratings: +3.5
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Date(s): Monday March 15

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