After I saw this guy for the first time in a video late last year, I was hooked. If there was a Gary Vee fan club, I would want to be the president! I have a thing for passionate people and Gary has to be one of the most passionate people I've ever encountered. It's infectious.
I really liked what he had to say today about customer service being where it's at these days. I couldn't agree more. Social media tools are helping consumers call out big companies who don't have good customer service practices. And it's only going to get worse (for the companies).
Customer service is going to be huge
Best / Worst Quotes - geez, there are so many and someone else already listed a number of them (I hope I don't duplicate too many)
If this were my event....I could not have done any of it better. Far and away the best session of SXSWi 2010 for me.
What did you think of this review?