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Mexicana Airlines

Airline based in Mexico City

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Mexicana Airlines: Glass half full or half empty??

  • Aug 3, 2010
Rating:
-4
It's August 3, 2010 and Mexicana Airlines is having financial trouble.  Just yesterday they filed for bankruptcy protection which is something that many airlines over years have done.  Some thing those other airlines haven't done is canceling flights without any notice.

Here's my situation.  I'm getting married in Mexico in less than 3 weeks so all of our 50 guests are flying into Puerto Vallarta on Mexicana Airlines since they are one of 2 airlines that have non-stops from LAX and SFO to Puerto Vallarta.  On Sunday August 1, my mom randomly and luckily found out that our flights had been canceled.  Mexicana didn't notify any of us about the cancellation.  So all of my family and many of our other guests were left scrambling to book new flights.  My new flight that i had to book on Alaska cost an extra $400 per seat and there is a chance that we might not get the refund from Mexicana on the original ticket which was $350.... we have to wait a few months I've been told.  Just tack that on to the all the other wedding expenses.  All of my other guests are having to shell out the extra cash too.  What a bummer for everyone.  Glass half empty right?

Well actually, glass is actually half full.  Mexicana really screwed the people who were supposed to be flying down there yesterday or today or this week.  They just showed up at the airport and found out their flight is canceled.  Mexicana trying to make arrangements but the best they have come up with is a flight through Mexico City to Puerto Vallarta which is 9 hours!  The original flight was 3.  

So as i've had a couple of days to digest this... i'm feeling pretty thankful because this could have been much worse.

Lessons learned. 
  • I will always choose a US carrier over a foreign carrier if my itinerary is important. 
  • I will never fly Mexicana again even if they come out of bankruptcy. 
  • I will caution everyone who is thinking about planning a destination wedding in a foreign country to keep an eye of financial strength of the airline they choose because that would seriously ruin the wedding. 
  • Wedding planning websites should link to this story as a cautionary tale for sure and i didn't see any mention of this across all the wedding planning sites so far.
Mexican Airlines: Glass half full or half empty?? Mexican Airlines: Glass half full or half empty?? Mexican Airlines: Glass half full or half empty??

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August 03, 2010
Ouch! Sorry to hear.  I hope you paid with a credit card. Maybe you can get a refund for services unrendered? My friend's sister had a wedding in Hawaii a couple of years ago. They had booked tickets way in advance in '07 for their summer '08 wedding on Aloha Airlines. Well, we all know what happened there -- bankrupt in early '08. They were left scrambling to compete with summer vacationers to accommodate for their large wedding party. Tickets cost an extra $1000 than when they had originally bought it and the guests had to arrive on different days and times. The worse part was that the bride and groom paid for the tickets all by themselves for their extended family of about 40. Definitely put an extra and unexpected dent in their wallet.

Yes, good lessons learnt.  I hope all your accommodations work out.  Thanks for sharing your cautionary tale!
August 04, 2010
ouch! that one is worse than mine for sure. good thing planning weddings are easy and not stressful so we can handle these unexpected hiccups ;)
 
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J.R. Johnson ()
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If you're looking for some more company related stuff about me... it's on my bio page here.      Also, here's a family surf video from our recent wedding. Family = good … more
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Wiki

Compañía Mexicana de Aviación, S.A. de C.V., commonly known as Mexicana, was the first airline established in Mexico. Today, in addition to domestic services, it operates to various destinations in North America, Central America, the Caribbean, South America and Europe (until 8/31). Its primary hub is Mexico City's Benito Juarez International Airport, with hubs at Cancún International Airport, and Guadalajara's Don Miguel Hidalgo y Costilla International Airport.

Mexicana's main competitor is Aeroméxico, although the two companies "code-share" on several routes and were merged for more than a decade. It is North America's oldest airline and the world's third oldest airline operating under the same name, after the Netherlands' KLM and Australia's Qantas.

The airline joined Star Alliance in 2000, but left the alliance and joined Oneworld on November 10, 2009.

On August 3, 2010. Mexicana filed for Chapter 15 bankruptcy protection in the United States after failing to reach agreement with labor unions on cost cuts.


Some news on the Mexicana Airlines bankruptcy:

http://www.latimes.com/business/la-fi-mexica...0100803,0,2495015.story


http://online.wsj.com/article/BT-CO-20100803-712792.html
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Travel, Airlines, Mexicana

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