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Say NO to Honda Jazz

  • Feb 9, 2009
  • by
I used to drive a 2-door sedan, and when I was pregnant 5 years ago, hubby bought a Honda Jazz for me as it is more convenient to put a car seat for the baby.

The car has a very nice aesthetic, as well as received good review in terms of fuels saving.  We loved the car a lot and thought we could keep it for 10 years.

We soon found out that the car has had a lot of small problems, which we could fore-go.  But when it reached 4 years, soon outside of manufactuerer's warranty, we experienced very bad jerking.  It was just after servicing the car - we always go back to Honda authorized service center.

So, we went back again and they said it could be caused by the gear oil, which they changed/top-up the last time.  They said it could be due to too much gear oil was put into the gear box.  So they drained a little out.  They charged us a fee for that.  :(

Then, I still experienced the jerking and it was getting worse.  We went back and insisted they change the gear oil entirely.  They charged us for a full gear oil change fees.  Fine - if it works, but it DID NOT.

The car gets worse every day.  After going in and out of the workshop many times, we decided to go to a different Honda workshop.  Guess what?  We found out that many Honda Jazz has the same problem.  Most were 'luckier' that their gear box damaged during warranty period, so they got it exchanged without cost.

I don't use the car very much, so logically it only shows its signs after warranty expires.

Later, we learnt from 2 independant sources that Honda Jazz's gear oil factory-fill, used the type that was suitable for Japan, and they didn't expect climate in Malaysia is different --> The factory filled gear oil actually damaged the gear box!!!  But Honda covered the news so it did not get published.

To me, if it is a manufacturing fault, the manufacturer should recall the product instead of waiting for the product to damage due to 'wear and tear' (as they said about our case!).

If we get it replaced, it would cost about 1/3 of the new car's price.  We are in dilemma now...  :(

Seriously, due to their dishonest and irresponsible practice, I would NEVER buy any Honda cars in the future.

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April 27, 2009
Wow, did consumer reports do any write ups about the car. Before I buy anything I ALWAYS check with them first-they track a lot of data over cars and so far for everything I have bought and have not bought:) they have been right on track! Saying all of that car problems do suck! What are you thinking about buying if you get rid of it?
April 18, 2009
Update: We went to a third workshop, and my hubby trusted the owner a lot, based on his personal relationship with that guy. We decided to change ours with a secondhand gear box. During final testing before the change, the owner claimed that the problem is with the ignition coil, which is something new to us. Hubby trusted him. We changed the ignition coil for about 1/3 of the gear box price, with my car 'admitted' 2 days in the workshop. The result is ---> the car is still jerking. Problem remain, ADDED on another problem - the car starts to vibrate when in still (like in front of red traffic light). I cannot trust Honda workshop, and Honda cars, any more! Over here, independent workshops do not have the knowledge of handling this kind of gear boxes. I think I better sell it and buy a locally made car!!
February 09, 2009
How interesting! Honda, and any other Japanese auto manufacturer for that matter, are renowned for making reliable cars! It's a shame this happened, but I'll definitely keep this in mind. I'll be buying a new car very soon!
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About the reviewer
I am a working mom to Ian and Isabel, used to be a frequent business traveller. I am from Kuala Lumpur, Malaysia.     I own a blog that focuses mainly on Breastfeeding support, Parenting, … more
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Honda is the world's fifth largest producer of motor cars. The company currently produces many forms of craft, including motorcycles, trucks, robots, jets, scooters, jet engines, ATV, water craft, generators, lawn and garden equipment, aeronautical craft, and others, in addition to automobiles.

In the US, Honda is the fourth-largest manufacturer, having surpassed Chrysler in 2008. In Japan, it is the second-largest, just under Toyota. The company is currently headquartered in Minato, Tokyo, Japan.
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