Does IT Matter? Information Technology and the Corrosion of Competitive Advantage
A book by Nicholas G. Carr
"...lays out the simple truths...of information technology in a lucid way, with cogent examples and clear analysis." --New York Times, May 6, 2004 "Carr's work is thorough ... IT thinking rarely gets a contribution of this caliber. … see full wiki
Information Technology (IT) has transformed itself from a source of competitive advantage to simply being a cost of doing business. Despite the spectacular gains during the past 50 years, says Nicholas G. Carr, a former Harvard Business Review executive editor, IT will distinguish no single competitor. This contradicts many executives' perception that IT ubiquity is an advantage. They miss the point the scarcity, not ubiquity, creates an advantage. … more
Carr does not diminish the value of technology in this book, but instead shows how it is improperly acquired and managed by most IT departments. As such, this book's central message is an indictment of how [all too common] IT mismanagement erodes business profits, shareholder value, and business operational efficiency.The key question is, "is it as bad as Carr reports?" I can share my experience as a consultant who has worked some of the largest US and global corporations by answering "unfortunately, … more
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