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Community Innovation Summit

2010 SXSWi Panel with Dave McClure, Wayne Sutton, Evan Cohen, Dave Peck, Naveen Selvadurai

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Old is New: Community Innovation

  • Mar 13, 2010

[ Work in Progress ]

Solid community tips flying by too fast to capture... fortunately most of the gems are being captured in both twitter steams for the panel ( #communitybitches & #communityinnovation ). I'll have to come back later to pull out the best of the best. 

The underlying theme of this conversation (which is supposed to be about community innovation) are the same things that have made real life communities work for so long:
 * Actually listen to your customers, as if they were standing in front of your face talking to. (i.e. respond... even simple gestures are many times enough)
 * Give your community plenty of tools to interact. How to they find/talk with one another? How do they find/talk with you? How to they tell others about their experience with your company?

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March 13, 2010
Plenty of feedback on SXSW today. I'm actually learning stuff...
More Community Innovation Summit reviews
review by . March 13, 2010
posted in SXSW on Lunch
Biggest Takeaway      The virtual gifts may work for kids and some adults, but overall the biggest takeawy form this panel is that you MUST engage, be transparent with your community and provide postive reinforcement to those who are providing feedback and high quality content.       Ahh, community management, engagement, and benefits. This panel reminded me of the good ol' days managing the LA Yelp community. There is much to learn about people through the …
review by . March 13, 2010
posted in SXSW on Lunch
Handling Your Community with Care
Dave McClure drove this panel in the right direction and allowed the awesome panel to show their stuff.   Wayne Sutton, Naveed Anwar , Naveen Selvadurai and Dave Peck brought great experience that was diverse and refreshing that allowed the discussion to not become stagnet.    I love that they changed the hashtag to #communitybitches      Some of the great nuggets that I pulled from the session:     Make it easy for the community …
Quick Tip by . March 13, 2010
posted in SXSW on Lunch
Great conversation, but not hearing innovation. #communityinnovation #communitybitches
Quick Tip by . March 13, 2010
posted in SXSW on Lunch
"Be genuine, be open with ur community, ask the right questions & wait for the responses to come" #communitybitches
Quick Tip by . March 09, 2010
posted in SXSW on Lunch
it will be interesting to see if McClure can get the entire audience screaming f-bombs like he did at twiistup. i bet he can't.
About the reviewer
Thomas Knoll ()
Ranked #296
Thomas Knoll helps businesses discover and love their customers. Practicing the craft of community cultivation and customer development, he helps companies build better relationships with their customers, … more
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This panel is the first Community Innovation Summit of leaders of Developer Networks. It is a lively discussion about fostering innovation in online communities. This panel is sponsored by PayPal.

Panelists include:
Dave McClure (twitter.com/davemcclure)
Wayne Sutton (twitter.com/waynesutton)
Evan Cohen (twitter.com/evco)
Dave Peck (twitter.com/davepeck)
Naveen Selvadurai (twitter.com/naveen)

Hilton D
Saturday, March 13 at 11:00 AM
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Type: Panel
Location: Ballroom C
Date(s): Saturday March 13

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