You already have a community!
@ saulcolt @ glusman @ thorpus @ seamuscondron @ ambercadabra @ sarahprevette This room is packed, standing room only. Biggest Takeaway You already have a community, it doesn't matter what kind of business you are, whatever kind of brand you are! This made me realize that even I have a community around my personal brand, and I need to actively manage my community. This panel was a huge conversation and in the best way, the panelists were diverse and they didn't always agree, which was great! I learned a lot but it's hard to summarize. I know the session was being video taped, so I will include that video when it gets posted.
Best / Worst Quotes
You can teach anybody social media, but for community management to succeed, it needs to be a senior role. We are in danger of slinging around "community" as this big buzzword, but you ALREADY HAVE COMMUNITY, it's called your CUSTOMERS! Your community tells you when you have a community The big wins come from the serendipity moments, and that you can't measure. But you can measure the baseline. If no one is saying your brand sucks on twitter, you're doing it wrong. You want that opportunity to start that conversation. You can't tell your community what to do, you can only advise them. You don't own your community, it's their community. Mentioned Post by Jeremiah Owyang on Social CRM Flowtown Startup Metrics for Pirates
What did you think of this review?
More Community Management: Future S... reviews
Was one of my favorite panels. Saul did great job of moderating so there were lots of opinions flying around.
+5 for the panelists. -2 for the venue. +5 For the great conversation with all the attendees. #NoTalkingHeads
If you are at all remotely related to community, you should be here!
Looking forward to attending this panel. Community management is so new and I think it will evolve in so many ways. Should be a treat!
Terms of Service
© 2014 Lunch.com, LLC All Rights Reserved
Lunch.com - Relevant reviews by real people.