What did you think of this review?
This guide provides a case study for a mail-order business (with some e-commerce as well) as its central example. Use cases define how actors (i.e., users) are defined for all the various components of a mail-order business, including inventory, accounting, and order fulfillment. The authors suggest that while use cases are particularly useful at the beginning of a project cycle--for assessing risks and setting project timetables, for instance--they are also useful for testing and deployment of systems (specifically, for creating documentation and help manuals). The sample use cases--and supporting design documents--are what's best in this text. --Richard Dragan