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Lunch » Tags » Travel » Reviews » Southwest Airlines » User review

Inexpensive, Safe and Recommended

  • Dec 8, 2004
  • by
Rating:
+3
Pros: Cheap, Safe, Boarding with no assigned seats

Cons: Lugging bags up flights of stairs!

The Bottom Line: Solid airlines - they fly a lot of places in the US - they are safe and have figured out ways to save time. I like this airlines!

Had to go to San Jose California from Los Angeles and Southwest was the cheapest and had a good selection of flights (practically every hour).

I am a smallish sized woman - 5'3 but with an expanding girth as I reach my 40's. Yikes! So, airplane seat size has never been an issue with me as with some other folks. But, like most airlines, if you are a person of size, this airlines may not be for you. The seats were smallish and spaced closely together.

Here is my summary of the PROS & CONS

PRO's

First come first seat - interesting. This eliminated all of the annoying and time consuming "where is my seat" questions. Everyone just sat down in a seat and we took off very fast! No classist "first class" bologne - just fine a seat and sit down.

Flight was safe and smooth. The seats were leather which I liked. I think leather is cleaner than fabric. At least I don't see the grease and snot on leather like I do on fabric seats. 3 seats per aisle. I chose a window seat and had no problems with size or comfort.

This was a short flight - just under an hour. The food was a snack - peanuts and a soda (or beer or water). This was a little meager - but for me - no problem. When I fly I want to get to my destination quickly and safely. I don't want to be wined and dined with airplane food - just get me there please. Another good thing about Southwest - they have overcome the blocked aisle with the food cart. They have eliminated the food cart and serve drinks from a tray. This means patrons can actually go to the bathroom without having to wait for 30 minutes for the food cart to clear. I loved this!

Boarding - this was fun as we could board on two locations -the front of the plane or the rear. I chose the rear as the line was shorter. I was in my seat and ready to go within 5 minutes.

E tickets - got my tickets online and checked into the airplane very quickly. I really liked that part. No boarding or ticketing hassles.


CONS'S

Boarding was on a walk up roll out set of stairs - really. I hadn't seen one of those in a LONG time. This was not too fun as I had luggage and had to haul it up about 50 stairs. It looked like the other passengers felt the same way.

There was a big deal made about lining up which I thought was pretty inane. People were scrambling to be "first in line" to get their pick of seats. Sounds like kindergarten doesn't it?

No Frills - no blankets, no pillows. Not a big deal - but something to think about.


As you can see - my pro's outweighed the con's. I liked Southwest as they think outside of the box and have reduced prices and waiting times.

A solid - safe airline with some new twists on the adventures of flying.



Recommended:
Yes

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A working professional, partner and mother.      I am a tech gadget loving person who enjoys saving time and money in my daily life.      I review computer products, … more
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Wiki

Southwest Airlines Co. (NYSELUV) is an American low-cost airline. Southwest is the largest airline in the world by number of passengers carried per year (as of 2007).[1] Southwest, the 6th largest U.S. airline by revenue,[2] maintains the third-largest passenger fleet of aircraftamong all of the world's commercial airlines. As of May 3, 2009, Southwest operates approximately 3,500 flights daily. Southwest is headquartered at 2702 Love Field Drive in the Love Field area of Dallas, Texas, adjacent to Love Field airport.[3]

Southwest Airlines has carried more customers than any other U.S. airline since August 2006 for combined domestic and international passengers according to the U.S. Department of Transportation's Bureau of Transportation Statistics.[4] Southwest Airlines is one of the world’s most profitable airlines, posting a profit for the 36th consecutive year in January 2009.[5] However, Southwest has posted individual quarterly losses, despite the year-end revenue posting profits.

Southwest's successful business model involves flying multiple short, quick trips into the secondary (more efficient and less costly) airports of major markets, and using only one aircraft type, the Boeing 737.

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