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American leather goods company founded in 1941

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Nice Service and Suprisingly Affordable

  • Dec 23, 2010
  • by

It’s the season of giving, and if you are looking for some gifts for your female friends, Coach Store offers a lot of trinkets that are stylish and are surprisingly not that out-of-reach then one would think. 

 Recently I visited the newly opened store at the Westfield Mall in Arcadia looking for some present ideas, I need to get presents for my sons' teachers, so I wasn't looking for anything fancy or expensive.  With a 25% off coupon (for entire purchase) and some great service, I was able to walk out the store without burning a hole in my (non-brand name) wallet.  The atmosphere at this store was cozy and collection was fairly complete.  I told the sales associates that the price range that I was looking for, and the variety she pointed out to me was more than I imagined (there were jewelry, small wristlets, perfume.. etc.).  I did not feel any “sales pressure” from her.  When it’s time to check out, I found out that I forgot to bring the coupon with me and was stressed out that I wasted a lot of time and have to come back another day.. The sales rep told me she can pull out the record from her computer and then just use the code to give me the 15% off and save me another trip.  The store also provided free gift wrapping, gift tag and gift receipts with each item.  I had a really good experience with this store.

And the quality of the products is really good for the money I paid, and after they are all wrapped in cute little boxes with bow tie on top, and each placed in its own bag, I'd swear it looks much more expensive than it actually is, and the sales people there were also very helpful and treated me with respect, all around a great store with great products.

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January 05, 2011
I love Coach, they make quality items that will last! I have about 3 Coach Purses that have been through a lot, but there still holdin on :-) !
December 23, 2010

Props to you for finding some awesome gifts. I love those Coach accessories you're talking about. It's nice to know that they came through with customer service as well!

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About the reviewer
James Liu ()
Ranked #141
I was originally from Taipei, Taiwan, and I moved to the united states when I was 16 years old. I lived in Champaign, Illinois for 6 years before moving to California and have been here since.   … more
About this topic


Coach, Inc. (NYSE: COH) is an American leather goods company known for ladies' handbags, as well as items such as luggage, briefcases, wallets and other accessories (belts, shoes, scarves, umbrellas, sunglasses, key chains, etc.). Coach also offers watches and footwear.

Coach began as a family-owned business in a loft in Manhattan, New York in 1941 with American designer Bonnie Cashin. In 1960, Miles and Lillian Cahn, owners of a wholesale handbag manufacturing business, asked Cashin to become designer of a proposed retail collection. As Cashin was initially too busy with other design contracts, she did not become their designer until 1962.

In developing accessories for her style of contemporary dress, Cashin dramatically changed handbags with designs akin to modern sculpture, dyed in candy colors of pink, orange, yellow and blue, and lined with linens designed by textile designer Dorothy Liebes. With a greater variety of shapes, colors and textures in her "Cashin-Carry" designs, many featured wide openings or exterior coin purses and pockets. Coach Incorporated is now considered to be a very "fashion-forward" brand and is commonly sold and purchased throughout the country.

Cashin designed matching shoes, pens, key fobs and eyewear and added hardware to her clothes and accessories alike, particularly the silver toggle that became the Coach hallmark, declaring that she had been inspired by a memory of quickly fastening the top on her convertible sports car.

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