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Jiffy Lube

Nationwide chain of automotive service centers founded in 1979 and based in Houston, Texas

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A real time-saving convenience that most of us take for granted these days

  • Jul 17, 2009
  • by
Rating:
+3
I find it awfully hard to believe but Jiffy Lube has been around for more than 30 years.  Jiffy Lube practically invented the quick oil change business.  This was an innovation that just about everyone welcomed and quickly embraced.  Changing your own oil was dirty, time consuming and often dangerous.  Several times a year a story would appear in the local newspaper about someone who was killed or seriously injured while changing their oil in the garage or out in the driveway.  The culprit was usually a faulty jack.  Then there was the problem of what to do with the used motor oil.  Many people had rather "creative" ways of disposing of the stuff.  Those who tried to do the right thing found it rather difficult to dispose of it properly.  And as cars became more and more complicated it became increasing difficult for the "weekend warriors" to service the car themselves.  The people who founded Jiffy Lube saw a need emerging and aggressively pursued a very well thought out business plan.

Over the years Jiffy Lube has added quite a few services to it's car care menu.  These days the folks at Jiffy Lube can change your transmission fluid, flush and fill your radiator, change your windshield wipers, service your A/C system and in some places perform state emissions inspections.  The services available quite often vary by location.

I have been a customer at Jiffy Lube for more than 20 years.  I am usually very happy with both the price and quality of the work performed at my location.  However, because Jiffy Lube boasts more than 2,000 locations nationwide,  I suspect that the quality of the service can vary from location to location.  While there are certain services I would be willing to have done at Jiffy Lube  I would probably recommend leaving the more complex jobs to your dealer or to a trusted mechanic.  I must admit that I have come across a couple of websites devoted to complaints from Jiffy Lube customers.  Buyer discretion is advised.  But the reality is that you just can't please everyone and sometimes mistakes are bound to be made.  Overall I am quite satisfied doing business with this company.  I usually am first in line on a Saturday morning and the staff gets me out of there in less than 20 minutes.  I would never go back to changing my own oil.   God forbid that I might get my hands dirty!      Recommended! 
Jiffy Lube 2 Jiffy Lube 1

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July 17, 2009
I like Jiffy Lube and use them on a regular basis. Like you, and even more so......God forbid I might get my hands dirty!
 
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More Jiffy Lube reviews
review by . October 01, 2011
Jiffy Lube really depends on where you go and how talk to the folks that work there.       If you show any sign of not knowing about your car, you're in for it. If you know exactly what you're there for, they'll leave you alone.       There have been so many horror stories of people who drive up for an oil change and then get sucked into buying all sorts of things that their car doesn't even need, or not at that time. People spend …
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Paul Tognetti ()
Ranked #2
I guess I would qualify as a frustrated writer. My work requires very little writing and so since 1999 I have been writing reviews on non-fiction books and anthology CD's on amazon.com. I never could … more
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Wiki

With more than 2,000 service centers in North America, Jiffy Lube® is the largest system of franchised and company-operated service centers in the fast lube industry, servicing approximately 24 million customers each year. Headquartered in Houston, Jiffy Lube® International is a wholly owned, indirect subsidiary of Shell Oil Company.

Jiffy Lube® pioneered the fast oil change industry in 1979 by establishing the first drive-through service bay, providing customers with fast and professional maintenance service for their vehicles. Jiffy Lube® was created to fill a gap left by the departure of full service gas stations and the emergence of the self-serve model. It also accommodated the shift from the do-it-yourself oil change market (DIY) to the installed motor oil market, or do-it-for-me (DIFM). Over the next two decades, more than half the growth in the installed market went to fast lubes.

In addition to its pioneering business model, Jiffy Lube® is also responsible for some of the major advances in automotive preventive maintenance service.

Jiffy Lube® introduced the now-ubiquitous window cling reminder sticker to help drivers keep track of their oil change intervals.

Jiffy Lube® also uses state-of-the-art computing technology to educate customers about vehicle maintenance services, share customers' maintenance histories across its network, and provide services that satisfy vehicle manufacturers' warranty requirements. This gives drivers the ...

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