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With more than 2,000 service centers in North America, Jiffy Lube® is the largest system of franchised and company-operated service centers in the fast lube industry, servicing approximately 24 million customers each year. Headquartered in Houston, Jiffy Lube® International is a wholly owned, indirect subsidiary of Shell Oil Company.
Jiffy Lube® pioneered the fast oil change industry in 1979 by establishing the first drive-through service bay, providing customers with fast and professional maintenance service for their vehicles. Jiffy Lube® was created to fill a gap left by the departure of full service gas stations and the emergence of the self-serve model. It also accommodated the shift from the do-it-yourself oil change market (DIY) to the installed motor oil market, or do-it-for-me (DIFM). Over the next two decades, more than half the growth in the installed market went to fast lubes.
In addition to its pioneering business model, Jiffy Lube® is also responsible for some of the major advances in automotive preventive maintenance service.
Jiffy Lube® introduced the now-ubiquitous window cling reminder sticker to help drivers keep track of their oil change intervals.
Jiffy Lube® also uses state-of-the-art computing technology to educate customers about vehicle maintenance services, share customers' maintenance histories across its network, and provide services that satisfy vehicle manufacturers' warranty requirements. This gives drivers the ...