A Quick Tip by CasaTortugas
Hi DukeSkywatcher....I am one of the new owners of Casa Tortugas and would welcome any further investigation of this matter. It is true that the former owners were in financial difficulty and if, as a result, they treated you poorly, we are truly sorry. That said, please let us know if you would like to revisit as we would be happy to give you a 50% discounted rate to attempt to make up for this unfortunate situation. In any event, we would certainly never ask to keep anyone's security deposit unless there was damage that we could clearly demonstrate. We value our customers and know that a "word of mouth" recommendation is the surest way to attract more clients to Casa Tortugas. We look forward to welcoming you with excellent service if you are able to visit again.