I am very picky when it comes to restaurants, so to get a 5 from me is an accomplishment! Not Your Average Joe's is a fairly new chain restaurant that is truly above the 'average' expectations of a chain joint. All but 1 of their 17 restaurants is located in Massachusetts. My favorite location is the one in Newburyport where you can dine outside on the waterfront in the warmer months. My favorite thing on the menu: coconut shrimp appetizer (it is served with a sauce that is to die for).
PROS: They have exceptional service, I really mean it. I've never had service like that in any restaurant. I think their staff gets some very good training.
Any dish can be customized, they always take special requests for people with allergies. You can even order something not on the menu and they will go out of their way to please you.
It is not as expensive as I would expect a restaurant like that to be.
The decor is very tasteful, modern, with great mood and ambient lighting that makes it a pleasure to stay for a while.
If you sign up on their website you can get a free entree or desert every year on your birthday.
CONS: Considering their growing popularity, it is hard to get a table on the weekend, the wait can be pretty long, but worth it!
On one occasion I did get the wrong order and the server left before we paid, but I attributed it to the fact that it was her first day on the job and there was a power outage where she lived - she seemed pretty frazzled.
Went to NYAJ's today for a birthday lunch (free entree and dessert if you are on their e-mail list!) Gotta say it was nothing short of amazing! Incredible service, kid friendly and welcoming staff, and oh so delicious everything... Added some photos of us there, check out the Molten Chocolate Dessert photo! Yes, it tastes as good as it looks, if not better. I had the Chicken Oscar with Shrimp and Scallops, yum! Sorry, no photo. Hubby ordered the Barbecue Chicken Pizza and loved it too. Of course we had my all time favorite appetizer, the Coconut Shrimp - I can't even begin to describe how good that stuff is!