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A website for private fashion sales

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There are good deals but the site is frustrating!

  • Sep 11, 2010
  • by

http://www.Hautelook.com---This is a very frustrating site to order from. Their numbers are very limited and you constantly get  "on hold" when you try to put something in your basket. It tells you that you can come back in 15 minutes to see if the item is available, but I've never been able to get anything once it's "on hold".

Another issue is the shipping and handling charges. When I buy more than $50 worth of product, free shipping is a must. You get it at all the beauty sites like Sephora, Ulta and http://Beauty.com. But it just never happens here.

And I'm not impressed with their shipping time. It usually takes two weeks to get anything from http://Hautelook.com. They ship out slowly, something that is an issue they really need to look into. When you have a sale that only lasts a day or two, why does it take more than a week to package and ship?

I have gotten some good bargains at http://Hautelook.com, but in all honesty, I don't even go there very much because the issues make it a non-customer friendly site.

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More HauteLook.com reviews
review by . November 22, 2009
Suspenseful e-Sample Sales for To-Die-For Designer Goods.
After reading @RobynB's review of HauteLook in May, I signed up ASAP.  Designer goods?  With deep discounts?  And good customer service?  I am in!  Every couple of days or so after I signed up, I would receive an email informing me of sales that were going on and of sales that would soon open up.  They've got everything from lower end goods like Juicy Couture, American Apparel, and Coach to higher end goods like Rolex, Chanel and Cartier.  They've even …
Quick Tip by . January 13, 2010
Holy my gosh, did I really pay just $22 for six Urban Decay products? S&H & tax included? Thank you, HauteLook! :)
review by . May 05, 2009
HauteLook Package
I recently became a member of HauteLook.com. I decided to check out the BCBG Maxazria Sample Sale and purchased a white dress online. I think sometime at the beginning of April or March. Can't remember. My order was shipped April 29th. I received the package today (6 days later). Not bad. Thing is. It was shipped in the most rattiest packaging. No idea at what point on the journey was it man handled but thank goodness my dress was all pretty and wrapped in plastic inside!    Don't …
About the reviewer
Bonny Pesch ()
Ranked #1402
Member Since: Sep 11, 2010
Last Login: Sep 14, 2010 08:54 PM UTC
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About this website

Los Angeles based this website brings the sample sale to the Internet. They bring Designer specific sales 1 - 3 times a week. Sales usually last 48 hours. The site offers more contemporary fashions.


"HauteLook is a private club which organizes exclusive 48 - 72 hour on-line private sales for its members. Held only for the top designer brands in the fashion industry, HauteLook provides an exclusive platform where these brands can reach their customers directly. As a result, HauteLook members are able to receive discounts of up to 75% off of retail prices on the latest fashion merchandise from the comfort of their home or office."
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