Have you ever gone somewhere without your computer and suddenly realized there was a document you absolutely needed on your desktop? Maybe your computer is running super slow or acting weird but your computer-guru buddy lives across the country – and an over-the-phone walk through simply won’t cut it. Does your business have multiple locations or people who work from home? Do you have an IT department that gets swarmed with phone calls and spends hours each week troubleshooting? There might be a good single solution for all these problems, and depending on your needs, it might not cost you anything at all.
At the BizCATS we've been looking at LogMeIn (www.logmein.com) and their "remote access" technology. Remote access isn't really that new and there are several good competitors in this product area but I installed LogMeIn for myself last week to give it a trial run. I had tried a similar product some years ago that let me access my home computer remotely when I was traveling. At the time I found it somewhat slow and cumbersome. I also realized that as a very small business myself I might only need these capabilities occasionally - certainly not enough to justify paying a monthly fee. In other words, it was something I could live without.
Testing LogMeIn, however, was eyeopening on several levels: (1) It was easy to set up and very fast, (2) the basic free version doesn't expire, (3) the Pro and "Rescue" versions are actually cost effective, and (4) I can access my PC from my iPhone! Cool, very cool.
LogMeIn is supported on Windows PCs, Macs, and smartphones, including BlackBerry devices.
RECOMMENDATION: the “LogMeIn Free” product will meet the basic needs of many very small businesses or independent professionals and is a great way to try out this technology. Paid versions offer some very nice additional features that are well worth considering. – Tim, Jr.
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