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Straus Family Creamery - Ice Cream

1 rating: -3.0
Brand of organic ice cream

The melt-in-your-mouth flavors will remind you of the days of fresh churned ice cream.      Made without gums, thickeners or coloring agents, so the true taste comes shining through in every creamy bite.       … see full wiki

Tags: Ice Creams
1 review about Straus Family Creamery - Ice Cream

Should be called "light"... not "super premium"

  • Jun 20, 2010

What a buzzkill.  I just got home from Whole Foods after paying almost $5 for a pint of this vanilla bean ice cream. The cute cows on the container and the huge "i'm organic" sucked me in.  I was expecting something delicious!  Instead, I got a weak tasting vanilla flavor and the consistency wasn't even rich or creamy... It was airy and icy like those low fat "light" ice creams.  Even the peanut butter cookies i bought to go with it couldn't save this weak frozen dairy dessert.  

Pass on this unless you want to feel like you're eating flavorless low fat ice cream.  I'm actually a little offended that Whole Foods even carries this.  I should have stuck with the frozen dessert that NEVER disappoints.

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June 23, 2010
Thank you for purchasing our ice cream. It sounds like you purchased a bad batch. Our ice cream has a whopping 17% butterfat so it should be rich and creamy and not at all icy. We apologize for this unfortunate incident. If you are willing to give us another shot, i'd be happy to send you a free product voucher so you may redeem for a new container of ice cream? Just need your mailing address. Can you also tell me which WFM you purchased it at? We need to let them know they have some bad ice cream on the shelf. If you can also tell me what the sell by date is on the bottom lip of the container that would be great, so we can have our quality control team look into it. We hope to hear from you.
Kind Regards,
Liz @Straus Family Creamery
June 23, 2010
Wow. Thanks Liz! I will check that out when i get home tonight and let you know sell date. I bought it at the El Segundo Whole Foods. I'm very impressed with your attention to this and the customer service. I will definitely be willing to give it another shot! Thanks for reaching out. I'll email you that info soon.
June 28, 2010
hey Liz. the date on the container is "best by Sept 14th" i hope that helps.
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1 rating: -3.0
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Brand: Straus Family
Category: Ice Cream

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