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Mikogo Web Conferencing

A desktop sharing software application for web conferencing and remote support.

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The BizCATS REVIEW: MIKOGO- Web Conferencing with WOW!

  • Mar 31, 2010
Rating:
+5

 


If you follow The BizCATS you know that I think web meetings are a must-have tool for any sales team. Online web meetings can be both costly and often a technical challenge that might or might not work;  so it’s no surprise that sales reps might not fully utilize the potential of this tool to leverage their selling efforts.
Here’s an example: in almost every face-to-face sales call we use some sort of visual aids –a brochure or photo, reports, document, or proposal because they’re powerful selling tools. But in today’s cost conscious world salespeople make more and more use of the telephone to “touch” their customers and prospects and lose the “selling power” those visual aids bring them. So a really quick and easy web meeting tool that enables trouble free desktop and document sharing could potentially be a part of almost every sales call.
 
There are hundreds of web meeting and screen sharing programs out there but the one that gets my vote this week is Mikogo (www.mikogo.com). I like it because it’s easy, always there when I need it, performs exceptionally well, and it’s free for up to 10 participants/unlimited use. Mikogo also includes a suite of capabilities typically expected with high pricetag webmeeting apps.
 
 Set up a free account and download the “starter” software that places an icon in your systems tray. When you’re ready to start a session, click the icon and send the “join” URL to your customer. Sessions can also be prescheduled for planned sales calls. That’s pretty straightforward, but there were a number of other features that I thought made this product a winner …
 
  • ·         Participant Pointers – during a session, each participant has a live “pointer” that they can use to interact with the presenter. Very slick.
  • ·         All sessions can be recorded by both presenter and participants – that means if your participants want a record of the presentation they’re able to manage their own recording of it. Now that’s neat!
  • ·         Back monitor – a simple little window that lets you see exactly what your participants are viewing. That’s a handy feature since I often end up asking “Okay, are you seeing …?”
  • ·         Works for Windows and Mac users and starts up super fast.
  • ·         All the basics: remote control, switch presenter, whiteboard, file transfer, conference calling (Us and International numbers), etc.
One note: participants do have to download a small .exe viewer file. It’s small and fast but there may be some folks who shy at having to download a program.
 
Like many of today’s software companies, Mikogo hopes that you will upgrade to their premium offerings for more users and capabilities. For many small businesses or sales reps, however, 10 users will be plenty, especially considering how robust the free offering is. My only question is where do they come up with these weird product names?

The BizCATS: www.thebizcats.com

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Timothy McMahon ()
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Wiki

Mikogo is a desktop sharing software application for web conferencing and remote support, and is provided by the online collaboration provider, BeamYourScreen GmbH.

In 2004, entrepreneurs Mr. Erik Boos and Mark Zondler, founded BeamYourScreen GmbH in Mannheim, Germany. The company then launched a few different online collaboration tools for corporate customers.  However BeamYourScreen was approached by individuals who asked whether a free version of its software was available, for small-time use on an irregular basis.  Due to these requests made primarily by private users, BeamYourScreen then launched Mikogo as a free online meeting tool.  Mikogo has since received praise for its friendly approach to online meetings as opposed to the corporate feel found in other web conferencing solutions.

On March 11, 2009, Mikogo announced the release of its free software for the Mac. The release of the Mac version enabled Mikogo to function as a cross platform screen sharing tool. In June 2009, Macworld UK posted a review on their website and gave Mikogo an Editor's Choice 4-Star Award, complimenting the software for its cross-platform screen sharing, features and security.
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Technology, Social Media, Web Conferencing, Mikogo

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